NFCOctober 20263 min read
What an NFC tap-code actually does (and why QR codes lost)
A QR code asks a customer to do four things: notice it, open their camera, line up the shot, and wait for the link to resolve. Most people don't bother.
An NFC tap-code asks for one thing: hold the phone near it. iPhones and most Androids open the link automatically, no app required.
For a high-street business that means the gap between 'I liked this' and 'I'm now following / reviewing / rebooking' shrinks to about two seconds. Every bit of friction removed is a customer who doesn't change their mind halfway through.
It's a small, physical thing — a card by the till, a sticker on the table — doing a job that used to need a sign nobody read.